Integrated
The Art of Waiting
Reclame Aqui
Issue 36 | September 2015
Background
Reclame Aqui was Brazil's leading consumer protection group with more than 15m users of its platforms each month and 7m complaints. Most of the grievances were about the difficulties of cancelling a contract with the major Brazilian service providers. This could take hours, days, even months.
This article is for Directory subscribers only
Login
Submit Your Work
Send us your work for the next issue of Directory using our submissions form
People Also Read
- From the pulpit
Issue 42, March 2017 - The GOOD Paper Project
Issue 50, March 2019 - Everything has an origin
Issue 61, December 2021