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Contact. Less

Barclaycard

Issue 56 | September 2020

Agency

Oliver

Creative Team

Executive Creative Director Rob Kavanagh Creative Directors Kevin Bratley, Nigel Webb Senior Designer Nick Burke

Production Team

Videographer Marcos Silva Artworkers Andrew Hopkins, Jess Menage

Other Credits

Senior Creative Services Managers Joel Hodge, Emma Askwith Business Director Lisa Hall Client Head of Marketing Strategy & Advertising Richard Atkinson

Date

April 2020

Background

The contactless limit when paying by card was raised to £45. This meant customers didn’t have to use cash or touch the card reader so often, helping slow the spread of coronavirus.

As the first company to introduce contactless payments in the UK, Barclaycard wanted to make people aware of this important move.

Idea

An ingenious visual was devised showing the icon of a fingerprint fading away to leave the four curved lines of the contactless symbol. This, together with a headline saying simply, “Contact. Less”, became a pointed reminder of the benefit of the new, higher limit.

It was launched in social, then the idea was carried into proximity OOH and point-of-sale.

Our Thoughts

In March, the World Health Organisation advised people to use contactless instead of cash as often as possible. Smart thinking from UK Finance to raise the limit for contactless a month later. Smart marketing from Barclaycard to be the first to announce the raised limit. And very nice design work from the agency to explain it all in a simple, strong graphic that works as quickly in 3x4 inches as in a poster.