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Half Shredded Letter

SBC

Issue 3 | July 2008

Agency

Rodgers Townsend

Creative Team

Michelle Vesth - Art Director;Erik Mathre - Copywriter;Erik Mathre - Creative Director;Tom Hudder - Executive Creative Director

Production Team

Debbie Steppig - Production Coordinator; Susan Session - Production Artist

Other Credits

Marc Enger - Account Executive

Date

December 2005 – September 2006

Background

SBS wanted to inform its business customers of their ability to consult and provide networking solutions. They had built a website with white papers as a first step. The next was to engage customers to use the site as a way to stay updated on the ever-changing needs of security. Smaller sized companies who are unaware of the challenges of security take a ‘buy it and forget about it’ approach. They buy a security patch, put a firewall on the server, and believe the problem’s solved. SBS needed to give these companies a wakeup call. Securing the network from worms, viruses and other threats requires constant vigilance.

Idea

Most companies make a half-hearted attempt at security. Once that insight had been identified, the solution came quick. Rodgers Townsend’s portable shredder provided a familiar and tangible means of demonstrating that half-hearted attempts at security provide no security at all. More importantly, its usefulness as a portable shredder provided a constant reminder in the office of the potential threat, and of where to go for the solution.

Results

71% of all recipients visited the website. Three white papers were delivered, on average, at each visit. This was triple the average of previous visits. One customer asked for additional shredders as reminders for their employees.

Target Audience

IT managers at mid-sized companies

Size

1,200 shredders were delivered over the course of a nine-month campaign

Our Thoughts

Sending something useful and reusable to business prospects is a great way to ensure a presence in the office, but if it isn’t relatable to the product or brand the connection is lost. This piece not only manages to be a practical tool for those who receive it, but also conveys the message and benefit of the security the company provides.

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