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Something’s Afoot On Islay

Glenmorangie Company

Issue 6 | July 2008

Agency

Story

Creative Team

Dave Mullen;Rebecca Wood

Production Team

Anderson Printers Glasgow

Other Credits

Laetitia Drexler – Senior Account Manager

Date

May 2007

Background

Creatively, Ardbeg has teased and enticed their Committee Members (40,000 evangelical members in over 100 countries worldwide) with anecdotes and tales from the island for the past eight years. With this campaign, Story wanted to let them know that something was indeed 'afoot' on Islay, opting to tingle their spines rather than press their funny bones. Made on the Scottish Isle of Islay, Ardbeg has seven other distilleries on its doorstep. To remain the Ultimate Islay malt the brand has to 'own' Islay in the minds of whisky fans, strategically beginning to name expressions topograpically and gradually take over the island. Near the reservoir that feeds the Ardbeg Distillery, there is a dark wooded place whose name in Gaelic means ‘shelter of the beast’. A new whisky was launched named after this spooky place

Idea

A 'Beastie' of a dram – 'Airgh Nam Beist' – was launched via a little book telling of a spoof scary legend. The short horror story was written as if it was penned by one of the Islanders in the year the whisky was made (1990). The whisky was positioned as 'the stiff drink' one would need after reading the tale and definitely before embarking on a trip to Islay. The bookmark acted as the order form. The book was deliberately mailed to drop on Halloween - the scariest night of the year!

Results

The distillery was overwhelmed with orders after a 69% response rate, with 24,788 bottles sold from the 36,000 mailing. The production/pack cost was 40p, meaning an ROI of 7645%, with the mailing pulling in £1,115,212 of revenue.

Target Audience

The Ardbeg Committee – 40,000 evangelical members in over 100 countries worldwide the company have been ‘maturing’ for the last 8 years.

Size

40,000 mailings

Our Thoughts

Another mailing from the best continuity/loyalty programme on earth. In a hugely competitive market they've taken a commodity product and created a brand so strong they simply have to tell customers about the latest line extension in order to sell it by the boatload. Well done to the agency and, just as importantly, to the client who has followed Lucille Ball's advice (Don't f*** with success) and resisted the temptation to ‘refresh the brand’. SH

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