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Lima Bakkana (Bakkana File)

Ford

Issue 10 | March 2009

Agency

Wunderman Portugal

Creative Team

Miguel Paté – Creative Director; Rui Domingos – Art Director; Bruno Barreto – Copywriter

Production Team

Miguel Figueiredo - Production Manager

Other Credits

Renata Schermann – Account Director; Mafalda Silva – Account Manager

Date

June 2008

Background

There are many manufacturers of spare parts for cars other than the auto-makers themselves. These are perceived as being just as good as original Ford parts but a lot cheaper. Ford wanted to remind repair shops that original parts are the safest.

Idea

It’s logical: even though other parts do the job, no one knows Ford as well as Ford itself. Their parts fit perfectly whereas other parts may need a bit of re-shaping. So, having the repair shop’s best interests at heart, Ford sent them a file with instructions on how to use it to get the best out of non-original parts. No results could be guaranteed, though. For guarantees, the repair shop had to use Ford.

Results

82% of Auto-repair shops contacted bought Original Ford Parts.

Our Thoughts

So many mailshots send the recipient an item or an object that is completely and utterly useless. It goes straight in the bin. But a file, now that’s always useful. So there’s a good chance the recipient will keep it and every time he uses it he’ll be reminded of Ford and the need for original parts. I know one or two cheapskate clients who, in the interests of economy, might have suggested sending sandpaper. But that wouldn’t have been the same thing at all.

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